Evelyn Gonsalez

Email: egonsalez@ymail.com

Education

Bachelor of Arts, Art History                                                                                                                                        May 2015

Southern Illinois University Carbondale

  • Minors: Museum Studies
  • Some Related Coursework: Information Systems and Technology, Financial and Managerial Accounting, Management, and Marketing

Skills and Abilities

Volunteering

  • Volunteered at Carbondale Public Library                       Fall 2005 to Present
  • Volunteered at the Women’s Center in Carbondale, Illinois Fall 2009
  • Volunteered at Canaryville Public Library in Chicago Summer 2005

Sales and Events

  • Crossmark, Target, Hot Topic, Walmart, Liquor Mart, SI Bowl

Banking, Clerical, and Data Entry

  • Strong communication, organizational, and customer service skills as well as a working knowledge of bank products, policies, and routine financial transactions
  • Maintained a professional appearance and demeanor while interacting positively with both bank and non-bank customers
  • Promptly entered customer information into company database as well as completing and filing all accompanying paperwork

Customer Service and Telephone

  • Served and greeted customers amicably with knowledgeable and attentive service
  • Used proper telephone etiquette in making and receiving calls for non-emergency medical transportation requests
  • Familiarized myself with our customers in a professional and courteous manna so that I could better serve them as return or repeat customers

Experience

Mobility Specialist                                                                                                                                                          2015 to Present

MedTrans

  • Work with public and private transportation companies while assisting those in need of non-emergency medical transportation. Keep accurate records of calls in office database.

**Can view more information by going to Linkedin.

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